FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

Q1: Are you trading company or manufacturer ?

A1: We are factory. We are experienced manufcturer, have our own factory and warehouse.

Q2. How soon can I get a precise quotation for custom plastic injection part?

A2: Please send us your inquiry by email. Once we confirm the design (Feature details with parameters), material, color, qty, we can provide quotation within 24 HOURS.

Q3: Can I get a free sample, how long will it take?

A3: a. For standard products we have in stock, YES for free sample, but the express fee will be charged in advance. Mostly, it takes 3-10 days.
b. For custom products, sample fee is determined by the detailed sample requirements. Normally, it takes 7-15 days.

Q4: Can you make custom parts based on my sample?

A4: Yes, you can send the sample to us by express and we will evaluate the sample, scan the features and draft 3D drawing for production.

Q5: What does your OEM service include?

A5: We follow up your request from the design idea to the mass production.
a. You can provide 3D drawing to us, then our engineers and production teams evaluate the design and quote you the precise cost.
b. If you don’t have 3D drawing, you can provide 2D drawing or draft with features details with full dimensions, we can draft 3D drawing for you with fair charge.
c. You can also customize Logo on the product surface, package, color box or carton.
d. We also provide assembly service for the OEM parts.

Q6:Can I test my idea/component before committing to mould tool manufacture?

A6:We have a professional design team who will evaluate your requirements for design and functionality and give you an answer.

Q7. What is your payment term?

A7: We accept T/T, Paypal, Western Union, L/C ect.